Privacy Policy

Overview

PUNAM DEVI TRANSPORT PRIVATE LIMITED (CIN U52290BR2026PTC084659) operates https://punamdevistartup.in and the transport management software offered through it. This policy explains what personal data we collect and how we handle it.

Information we collect

We collect details you submit through our contact and demo forms, such as your name, email address, mobile number, company name and message. When you use our software we also process operational data you enter, including vehicle, driver, consignment and billing records.

We collect limited technical data such as browser type, device type and pages visited to keep the site secure and improve performance.

How we use information

Your information is used to respond to enquiries, provide and support the software, issue invoices, and send service-related communication. We do not sell personal data to third parties.

Legal basis and consent

We process data on the basis of your consent, the performance of a contract with you, and our legitimate interest in operating and securing our services.

Data storage and security

Data is stored on secured servers with access restricted to authorised personnel. We use encryption in transit, role-based access control and regular backups. No method of transmission is completely secure, but we work to protect your data using reasonable industry practices.

Data retention

Enquiry data is retained for up to 24 months. Customer operational data is retained for the duration of the subscription and for 30 days after termination, after which it is deleted unless law requires longer retention.

Sharing with service providers

We may share limited data with hosting, communication and payment providers who act on our instructions and are bound by confidentiality obligations.

Cookies

We use essential cookies to keep the site functioning and may use basic analytics cookies to understand aggregate usage. You can block cookies through your browser settings; essential functionality may be affected.

Your rights

You may request access to, correction of, or deletion of your personal data, and you may withdraw consent for marketing communication at any time by writing to us.

Children's privacy

Our services are intended for businesses and are not directed at individuals under 18 years of age.

Changes to this policy

We may update this policy from time to time. Material changes will be highlighted on this page with a revised update date.

Contact

Questions about this document can be sent to info@punamdevistartup.in or posted to Ho Pankaj Kumar Singh, Nirala Nagar, Ratanpur, Begusarai, Bihar, India - 851101.